Privacy Policy

Updated Date: April 16, 2024

OUR APPROACH TO PRIVACY

This Privacy Policy describes how your personal information is collected, used, and shared by MITH, LLC (“MITH,” “we,” “us” and “our”) when you visit websites or services controlled by MITH where this Privacy Policy is posted (collectively, “Sites”). We may update this Privacy Policy from time to time, as detailed below. You should not use the Sites if you have any objections to our Privacy Policy, which is binding upon all users of the Sites. If you have a question about how your personal information is being used, you can contact us through the methods provided in the “Contact Us” section at the end of this Privacy Policy.

Our Sites also contain a link to our Terms of Use which govern your use of these Sites and the services available through them. You understand that by using these Sites or services you agree to the terms of both this Privacy Policy and the Terms of Use.

This website contains links to other sites that are owned by third parties. When you leave our Sites, you agree to the policies and conditions of use of the new site. You understand that our policies and conditions of use do not apply to the new site.

“Personal information” or “personal data” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal information that is publicly available, a matter of public concern (such as newsworthy information), aggregated (e.g., compiled to create statistics that cannot identify a particular individual) or de-identified (stripped of all unique identifiers such that it cannot be linked to a particular individual) is not considered “personal information” for the purposes of this Privacy Policy.

NOTICE AT COLLECTION

We may collect or process various categories of personal information. The section titled “Information We Collect” contains information on the categories of personal information collected. As an overview, we collect identifiers, personal information categories contained in user profiles, characteristics of protected classifications, commercial information, professional or employment-related information, education information, internet, technical, or other similar electronic network activity information, and sensitive personal information. We collect this information to provide, maintain, and improve our Sites and services, and for other reasons listed in the “How We Use Your Information” section below. Your personal information may be disclosed to service providers, the public, creators, or third parties as outlined in “How We Share Your Information.” We will retain your information for as long as needed to fulfill the purposes for which it was collected and to comply with our legal obligations, resolve disputes, and enforce our agreements. While we do not sell your personal information for monetary compensation, we partner with third-party advertising and analytics partners, which may be considered a “sale” of personal information under applicable laws. We “sell” or “share” your identifiers, internet or other similar network activity. We only collect sensitive personal information, such as account or login information along with a password that provides access to the account, state or government ID or passport information, and/or health information, to provide our Site, services, or to evaluate your job application and we delete this information in accordance with our data retention practices. If you would like to exercise your rights under applicable law, please visit the “State Privacy Rights” section of this Policy.

INFORMATION WE COLLECT

We may collect information from you directly, from the devices you use to interact with us, from business partners that provide us with your personal information, and from third parties. We may also combine information from the Sites and services together with other information we obtain from our business records.

Information You Provide to MITH

This is information you provide to us directly, either through text fields or otherwise, such as your name, payment information, and benefits. The information we require you to provide depends on your relationship with us: whether you create an account, become a member, purchase a subscription or other offering, otherwise engage with a creator, or become a creator. This type of information typically includes at least:

You may also have the option to sign up with MITH using a Google account. We will ask for permission to access basic information from your Google account, such as your userID, full name, email address, and profile picture. You can choose to stop sharing that information with us at any time by going to Google to remove MITH’s access to that account and your ability to use it to log in to MITH. In order to use an account with Google to sign up for MITH, Google may require you to share personal information with them, including information about your usage of MITH. As applicable to you, please consult the Google privacy policy to learn more about that. You may also have the option to add more information to your public profile, such as a location, social media links, and an about section, which we store along with the other information we collect.

Members

A member is someone who subscribes and/or makes a purchase on MITH, which comes with additional benefits. As a member, you must provide your payment information to our payment partner, Shopify. You can see the Privacy Policy for this payment partner on the Shopify website. MITH stores the expiration date and postal code associated with your payment card but does not store your full payment card number. Instead, MITH uses a service provider to create a token that represents your card’s primary account number, which MITH then stores. If Shopify requires you to provide them with your personal data like name and email address, then Shopify may provide that information to MITH.

We collect and process information about the creators you subscribe to and/or support, the memberships and other offerings you purchase, and what benefits you receive. As a member, if you select a membership or offering with a physical benefit then you will be asked to optionally provide your shipping information, including phone number. We may also derive your location from your self-disclosed country, your IP address, and/or your payment card.

Creators

A creator is someone who creates a page on MITH to engage with members who purchase memberships or offerings on MITH to support the creator’s creations. To become a creator, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts, you have to create an account with our payment partner: Shopify. If you choose to receive payouts using a payment partner that requires you to provide to them your personal data like name and email address, then that payment partner may provide that information to MITH. You may also be required to provide your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location and the type of creations that you create, you may have to provide MITH some combination of the following:

For further information, please contact [INSERT CONTACT INFORMATION/MITH PRIVACY EMAIL ADDRESS].

Job Applicants

When you apply for a job with us, we may collect information from you via our website, forms, and otherwise, including:

We only use your personal information to assess your skills in relation to the applicable job requirements. We may also use your personal information to contact you during the hiring process.

In certain circumstances, you may submit your application for employment through a third-party service that displays our job posting. We do not control the privacy practices of these third-party services. Please review their privacy policies carefully prior to submitting your application materials.

Additional Information We Collect

Automatically Collected Information

We automatically receive information when you view creations on or otherwise interact with MITH, even if you have not created an account. When you visit the Sites and/or engage with our services we may automatically receive information about you, including:

Messages and Public Comments

When you send or receive messages or when you post or are mentioned in comments or messages on MITH, we collect the contents of those messages and comments as well as information about related activity, including the timestamp of those messages and comments and who has viewed those messages or comments.

Please note that any information you include in a message you post to any public posting area, such as the comment section of our blog, is available to anyone with Internet access. If you don’t want people to know your email address, for example, don’t include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.

Chat Platform

We use a chat platform to connect you with our community of creators and enable creators to connect with each other. As you use MITH chat, we may collect information including the messages you send, accounts you interact with, and edits that you make.

Event Information & Surveys

From time to time, we may solicit your participation in surveys related to MITH events. In order to better understand and serve creators and members, we may ask you for demographic information, including information related to your gender identity, ethnicity, race, age, sexual orientation, earnings, and accessibility, which you may optionally choose to provide. We collect such information to help us better understand the creators and members that use MITH, to develop and market events for creators and members, and to showcase creators for greater discoverability, including at such events. When you complete these surveys, we store your survey responses, including any such demographic information you choose to provide.

We may also request information from you at in-person and online events. This information may include your name, email address, mobile phone number, details about the types of creations you create, and survey or feedback responses.

Information from Third-Party Accounts

After creating a MITH account, you may be able to connect your social media account(s) (e.g. Twitter, Facebook, YouTube, TikTok, and Twitch) with MITH and we may collect and store some information related to those accounts, including:

You may also grant MITH access to these third-party accounts in order for some MITH features to operate. When you connect such a third-party account to your MITH account, that third-party service will typically present a page that describes the information that MITH can access and/or permissions you are granting to MITH to take actions on your behalf. At any time, you may be able to revoke MITH’s access to those accounts using the respective third party’s settings page.

Promotions

MITH may operate certain promotions from MITH-operated accounts on third party platforms such as Instagram, Twitter, and Facebook. Personal data collected by MITH as part of such promotions will be used in accordance with this Privacy Policy.

Information Collected by Third Parties

Cookies

MITH uses cookies and similar technologies to provide our Sites and services. Some cookies are essential for our websites to work, while others aren’t, but enable features, functionality, and/or use cases that may provide you with a better product experience and/or help MITH operate and offer our Sites and services. If you choose to delete or block cookies, some features of our websites may not work as intended.

We use cookies to collect information such as the server you are logged onto, the domain name of your internet service provider, your browser type and version and your IP address. We may also derive the general geographic area associated with an IP address. Sometimes, we use cookies in combination with “web beacons” or similar technology to collect information about how our Site is used, such as: your IP address and location data, weblogs, time zone, date, your language preferences, browsers used, web addresses visited, other communication data, searches conducted, pages visited, and any other relevant information about your online experience.

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Privacy Policy. Again, we do not endorse and are not responsible in any way for the privacy practices of third-party websites If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies. Please note, blocking cookies may affect the functioning of our Site. Please see our Cookie Policy for more information on the specific cookies used on our website.

Social Media and Social Media Features: Widgets and Pixels

We may use social media and related interactive products and features that run on MITH. These features may collect your IP address and other personal data, including which page you are visiting on our site, and may set and/or read cookies. Social media features and widgets are either hosted by a third party or directly on MITH. We also use pixels to measure your use of our site, tailor our site to your interests, and improve our site. For more information, see our Cookie Policy.

When you comment on a post, like a post or message, react to a post or message, join a chat room, send a chat message, express interest in an event, join an event experience, and take other community actions you are visible to the associated sections of those MITH communities. When you are typing a message in a chat room or other community space, this may be displayed to the other people in that chat room or community space. Comments, messages, likes, and reactions in community spaces are visible to the associated MITH community and community members who later join the associated community space may be able to see the full history of comments, messages, likes, and reactions. For example, chat messages sent to a community chat room or community event experience are visible to the sections of that community associated with the chat room or event. Similarly, comments, likes, and reactions related to a post visible to a community are visible to the sections of that associated community that can see that post. If the visibility of a post or community space later changes, then the visibility of the associated comments, messages, likes, and reactions may also change along with it. For example, if a post is later made available to a larger section of a MITH community, then the comments, likes, and reactions on that post may also become available to that section of that MITH community.

Platform Providers

We partner with the platform provider Shopify to provide you with access to our website and services. When you use our website, Shopify may collect information about the device and browser you use, your network connection, your IP address, and details about how you browse our website and platform.

HOW WE USE INFORMATION

We use personal information only in ways compatible with the purpose for which it was collected or subsequently authorized by you. To the extent necessary for such purposes, we will take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use. All your personal information will be treated in confidence and will only be used in compliance with the purposes stated below. We use any of your personal information we collect to:

HOW WE SHARE INFORMATION

We may share your personal information with creators, MITH communities, the public, and third parties as detailed in the sections below.

Information Shared with Creators

By subscribing, purchasing a membership, or otherwise engaging with or becoming a member of a creator, you agree to share personal data with that creator that may include:

We may solicit your participation in surveys related to particular creators on MITH. For example, when you subscribe and/or make a purchase on MITH or when you cancel a subscription, you may be asked to optionally take a survey about that choice. If you choose to participate in that survey, then you agree that your responses, which may include your personal data like full name and email address, will be shared with the associated creator.

When you use MITH to send a message to another user, including a creator, the contents of that message will be shared with the recipients you select.

Information Shared with the Public

The following information may be publicly accessible or otherwise shared with members of the public:

Creator information is shared with the public based on creator settings.

Information Shared with Third Parties

Other than information that is shared with creators, shared with communities on MITH, or shared with members of the public, we will only share data with third parties under the following circumstances:

While we do not sell your data for monetary compensation, we partner with third party advertising and analytics partners, which may be considered a “sale” or “sharing” of personal information under applicable laws.

YOUR DATA PREFERENCES

You may find your settings after you log in to your MITH account.

Do Not Track Signals

The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals.

We recognize opt-out preference signals, such as the Global Privacy Control, as a request to opt out of the “sale” or “sharing” of your personal information in a frictionless manner. While we do not sell your personal information for monetary compensation, we partner with third-party advertising and analytics partners, which may be considered a “sale” of personal information under applicable laws. California and Colorado residents may opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

Unsubscribe from Email Communications

If you wish to stop receiving email communications from us, you may “unsubscribe” using the link at the bottom of the email you receive. If you wish to be placed on our postal mailing “Do Not Contact” list, see the “How to Contact Us” section below and provide the name and address as listed on the mailing. To stop text communications, respond to the text with the words “STOP”. You may also control ads appearing on your browser or mobile device by adjusting your settings or using third party ad blocking tools.

DATA SECURITY

We implement reasonable technical and organizational security measures to help protect your personal data against//We take reasonable physical, electronic and managerial measures to safeguard and secure any personal information you provide to us. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure due to the inherent risks of data transmission over the Internet. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information that you transfer to us is done at your own risk. If we learn of a security system breach we may attempt to notify you electronically so that you can take appropriate protective steps.

By using the Sites or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Sites. We may post a notice via our Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

If you create an account with us, you are responsible for maintaining the security of your password at all times. You may gain access to and review your personal information by accessing your account. You are responsible for activity occurring while logged into your account.

DATA RETENTION

We will retain your information for as long as needed to fulfill the purpose for which it is collected and to comply with our legal obligations, resolve disputes, and enforce our agreements.

INTERNATIONAL DATA TRANSFERS

If you are visiting our Site from a location outside of the U.S., your connection may be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our server and other internal systems located within the U.S. or otherwise as described above. You acknowledge you understand that by providing your personal information to us, your personal information (i) will be used for the uses identified above in accordance with this Privacy Policy, and (ii) may be transferred to the U.S. as indicated above, in accordance with applicable law. For example, where personal information is transferred from the European Economic Area to areas which have not been determined to have an adequate level of protection, we take measures designed to transfer the information in accordance with lawful requirements, such as standard contractual clauses. Please contact us for more information and to receive a copy of the standard contractual clauses we may utilize. By using the Sites, participating in any of the services, and/or providing us with this information, you acknowledge this transfer, which may not offer the same level of data protection as the country where you reside, in accordance with the terms of this Policy and you do not require separate notification of each such transfer that occurs.

CHILDREN’S DATA

The Sites and services are not intended for use by minors (i.e., children under the age of 18). MITH does not knowingly collect personal information from minors. Consistent with the requirements of applicable law, if we learn that a minor has improperly provided us with personal information, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Sites or services and subsequently will delete that information.

FINANCIAL INCENTIVES AND LOYALTY PROGRAMS

We may offer you certain financial incentives for the collection, sale, retention, and use of your personal information as permitted by applicable law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We calculate the value of the financial incentive by using the expense related to the offer, and the value of your personal information is the value of the offer presented to you.  We may provide the following financial incentives: creator-specific loyalty clubs and discount codes. 

VIDEO PRIVACY PROTECTION ACT

Disclaimer Regarding Video Content. The Sites may contain pixels which provide us with analytics regarding how website visitors interact with video content, audiovisual content, or content of a like nature (collectively, “Video Content”). Video Content is provided for the purpose of enhancing the user experience on the Sites and by continuing to use the Sites and interacting with Video Content, you understand that your personal data, including your video viewing history, may be processed according to this Privacy Policy.

CHATBOX FEATURES AND SESSION REPLAY TECHNOLOGY

We may use technology to monitor how you interact with our Sites. This may include without limitation which links you click on, information that you type into our online forms, and about your device or browser. Further, we may utilize session replay spyware to monitor and record mouse clicks and movements, keystrokes, and pages and content viewed by you. Please discontinue use of the Sites if you do not consent to our collection of such information.

CALIFORNIA “SHINE THE LIGHT” LAW

If a company shares personal information of California residents with third parties for their marketing purposes (e.g., to send offers and information that may be of interest to you), California law requires either providing a mechanism by which consumers can obtain more information about such sharing over the prior calendar year or providing a mechanism by which consumers can opt out of such sharing. We do not share your Personal Information with third parties for their direct marketing purposes, so we do not offer an opt-out at this time.

“SALE” OF PERSONAL INFORMATION

We do not “sell” personal information as most people would typically understand that term. However, we do allow certain third-party partners and providers to collect information about consumers directly through our services for purposes of analyzing and optimizing our services, delivering ads, providing content and ads that are more relevant, measuring statistics and the success of ad campaigns, and detecting and reporting fraud. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please see our Cookie Notice for more information on how we use cookies, and how to opt out of our use of cookies to collect your personal information.

STATE PRIVACY RIGHTS

If you are a resident of California, Colorado, Connecticut, Utah, and Virginia, you may have certain rights with respect to your personal information depending on applicable law:

Our Privacy Policy sets out the types of personal information we collect, how we use it, who we share it with, and for how long we retain it. We do not sell personal information for monetary compensation, as detailed in the “Sale” of personal information section above. Nor do we engage in profiling in furtherance of decisions that produce legal or similarly significant effects.

In addition, Nevada privacy laws requires website operators to provide a way for Nevada residents to opt-out of the sale of certain information that website operators collect about them. We do not sell your personal information as defined by Nevada law.

Specifically, in the last twelve months, we have collected, disclosed, sold, and/or shared the following categories of personal information from California consumers:

 

Category

Examples

Collected

Disclosed

Sold and/or Shared

Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

YES

YES

NO

Personal information categories listed in the California Customer Records statute.

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.

YES

YES

NO

Protected classification characteristics under California or federal law.

Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

YES

NO

Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

YES

NO

Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

NO

NO

Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

YES

YES

SOLD and SHARED

Geolocation data.

Physical location or movements; in this instance, general location information obtained in connection with IP address use.

YES

YES

SOLD and SHARED

Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

YES

NO

NO

Professional or employment-related information.

Current or past job history or performance evaluations.

YES

NO

NO

Non-public education information (per the Family Educational Rights and Privacy Act).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

YES

NO

NO

Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

NO

NO

Sensitive Personal Information.

(1) Social Security number, driver’s license number, state identification number, passport number; (2) account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (3) precise geolocation information; (4) racial or ethnic origin, religious, or philosophical believes, or union membership; (5) contents of mail, email, and text messages unless the business is the intended recipient of the communication; (6) genetic data; (7) biometric data for the purposes of uniquely identifying a consumer; (8) health information; (9) sex life or sexual orientation information.

YES

YES

NO

Submitting Rights Requests

You may request to exercise your rights by making a request using the contact information below. If you are a resident of California, Colorado, or Connecticut, you may, under certain circumstances, authorize another individual or a business, called an authorized agent, to make requests on your behalf. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

We must verify your identity before responding to your request. We verify your identity by asking you to provide personal identifiers that we can match against information we may have collected from you previously. We may need to follow up with you to request more information to verify your identity. We will not use personal data we collect in connection with verifying or responding to your request for any purpose other than responding to your request.

Residents of Colorado, Connecticut, and Virginia have the right to appeal a denial of their request by contacting us as described in the notice of denial.

PRIVACY RIGHTS FOR THE EUROPEAN ECONOMIC AREA, THE UNITED KINGDOM, AND SWITZERLAND

We process “personal data” (referred to within this Policy as “personal information”) as that term is defined in the European Union’s General Data Protection Regulation (“GDPR”). If you are located in the EEA, U.K., or Switzerland, you have the following rights:

In processing personal information, we may rely upon the following lawful bases:

Users who are located in the European Economic Area (“EEA”), U.K., or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you would like to exercise any of these rights, please contact us.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy from time to time. When we do, we will also revise the “Effective” date at the top of this Privacy Policy. For changes that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change by sending a notice to the primary email address specified in your account or by placing a prominent notice on the Websites.

HOW TO CONTACT US

For questions regarding this Privacy Policy, or to exercise a data subject right under applicable law, you may contact our Privacy Team via any of the following methods:

Telephone:  1-720-821-7102

Email:  support@mith.io

Mail:  P.O. Box 1100 Studio City, CA 91614

Website:  https://mith.io